Terms of Service.

Synchronise AI processes customer data only to provide, secure, support, and improve the product experience you request. Customer workspace data is stored in Tokyo, Japan.

You control the source systems, connector scopes, uploaded content, prompts, chats, insights, and outputs you submit to Synchronise AI. Synchronise AI acts as a processor or service provider for that customer data where applicable privacy law uses those roles.

We use subprocessors for hosting, database, billing, and AI inference. We require subprocessors to protect customer data and process it only for the contracted service.

Owners can delete org data from Settings. Account deletion removes the account and all org workspace data. Backups expire on a bounded retention schedule.

Synchronise AI does not train foundation models, public models, shared machine-learning systems, or reusable model weights on customer data.

This commitment covers source data, OAuth-connected content, manual uploads, prompts, chat history, generated insights, evidence chains, and outputs.

Customer data may be sent to model providers for inference only, to produce the requested product output. It is not used by Synchronise AI to build a shared training corpus.

Do not use Synchronise AI to break the law, violate source-system terms, infringe rights, send spam, harvest credentials, distribute malware, evade access controls, or process data you are not allowed to use.

Do not connect systems or upload content containing regulated data unless you have the legal right to do so and the connected system scopes are appropriate.

Do not attempt to probe, overload, reverse engineer, or bypass Synchronise AI security, rate limits, billing, authentication, authorization, or tenant isolation.

Synchronise AI is provided as-is and may change as the product evolves. We will use reasonable care to keep the service available, secure, and accurate, but generated outputs should be reviewed before business use.

You remain responsible for decisions made using Synchronise AI outputs and for maintaining lawful access to connected source systems.

We may suspend access for security risk, non-payment, legal requirement, or material breach of these terms.

Questions, deletion requests, and legal notices can be sent to gautham@synchronise.ai.